Norisk, I wasted my time lodging a complaint with the NT Licencing Commission. Until they make the rules they are a toothless tiger. As it stands the bookies make their own rules and so long as they abide by their own rules there's nothing that can be done. The reply I received went along the lines of "when you sign up you've agreed to their conditions and if their conditions say that they can ban or restrict any account without reason, then you're stuffed".