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  #1  
Old 8th October 2017, 07:25 PM
partypooper partypooper is offline
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Default Computer help (again)

My wife has a new Galaxy s8plus, when she connects to the wi-fi all other devices are kicked off? tried to google it but no joy, does anyone have any idea whats going on?
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  #2  
Old 8th October 2017, 08:24 PM
The Ocho The Ocho is offline
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Sorry pp I have no idea but my daughter's Samsung won't stay connected to any wifi for very long. Just keeps disconnecting and she can't watch Stan or Netflix as a result however I can with an iphone with the same wifi. If anyone knows how to fix this please tell.
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  #3  
Old 8th October 2017, 10:59 PM
blackdog1 blackdog1 is offline
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Quote:
Originally Posted by partypooper
My wife has a new Galaxy s8plus, when she connects to the wi-fi all other devices are kicked off? tried to google it but no joy, does anyone have any idea whats going on?
Don't have one, but googled the problem, others have experienced it but no definitive or as a matter of fact any solution to it.
Very strange.

PS I can only think of it takes control of all frequency ranges to to stay connected?
Just a thought.

Last edited by blackdog1 : 8th October 2017 at 11:01 PM.
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  #4  
Old 9th October 2017, 04:29 PM
Chrome Prince Chrome Prince is offline
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Possibility that the IP address of the phone is conflicting with another computer, laptop or wireless printer. That will cause failure of your modem to manage the other devices.
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Old 9th October 2017, 04:55 PM
partypooper partypooper is offline
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Thanks for the replies, I've asked the question to iinet, so we'll what they reckon.
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Old 10th October 2017, 10:22 AM
Puntz Puntz is offline
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Discovered a Samsung help desk at Westfield shopping malls. They fix all my tablet issues. And it's free.
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Old 10th October 2017, 11:28 AM
partypooper partypooper is offline
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Puntz, are you in WA by any chance? no reply from iinet yet.
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Old 10th October 2017, 05:27 PM
Puntz Puntz is offline
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https://en.m.wikipedia.org/wiki/Westfield_Group

No, not in WA.
Don't quote me, but Westfield are , or were a major shopping mallers.
In some of those malls there are I.T. help desks, actual humans face to face. I take my phone and tablet to them and it gets sorted for free.
If it's Apple, ya find the Apple help desk, and so on.

In S.A. it's Westfield T.T.Plaza for Samsung


Better than offshore call centres.
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Old 10th October 2017, 08:31 PM
partypooper partypooper is offline
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Puntz, thanks for that, there is a Westfield about 20 minutes away from me (I'm in WA) so will check out if it is the same deal! cheers!
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  #10  
Old 22nd October 2017, 12:47 PM
Chrome Prince Chrome Prince is offline
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I don't know how far you are from this store in W.A. Partypooper, but there's a Samsung service centre in Westfield Carousel Cannington/Perth, WA
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